Technology Lifecycle Management Planning for Small Businesses

It was just a year ago the first Covid vaccines were released. Back in December 2020 many believed the pandemic would be far in the rear-view mirror by now. As it stands, businesses are still trying to figure out what their return-to-the-office strategy looks like and how to navigate the delicate balance of in-person collaboration and work-from-home productivity. As 2021 draws to a close business owners must navigate supply chain issues and rising prices sparked by the imbalance between supply and demand. Adopting a Technology Lifecycle Management Plan can not only save money and keep technology performing at its best, but also help structure your business to weather these unique times. It’s quite easy to take a reactive posture with technology; think about it only when a problem surfaces. This approach means equipment is replaced only when it fails, not when it aligns to a lifecycle plan that is budgeted for and accounts for the useful life of the equipment. Often, when this happens, a business buys the cheapest equipment and further compromises the integrity of their entire technology infrastructure.

Adopting a Technology Lifecycle Management Plan is not difficult, but does take organization, expertise and staying on top of current technology trends.

Examine these points to understand how your business can benefit from a pro-active posture that is safer and a more cost-effective than waiting for things to fail.

A Proactive Posture

Staying proactive allows a business to adopt a technology management approach that spreads purchases over several years while always planning for change. Using a five-year lifecycle for on-premises computers, switches, telephone systems, servers, and firewalls (for normal usage) allows a strategy that is calculated, careful and insightful.

Keep in mind, if there are technology components outside of this normal [five-year] usage range, a plan to accommodate them is needed too. Keeping technology shelf life to five years makes sense because most manufacturers only issue a warranty for that period, and in most cases, equipment depreciation is for the same time frame. When examining technology expenses over five years you can ensure no year is overloaded. If there is a particularly rough year in terms of revenue, the plan allows delay of some purchases without putting the entire IT environment at risk; you always know what you need and when.

Keep An Eye On Details

One of the benefits of a Technology Lifecycle Management Plan is it considers the details that can have a significant impact on costs. For example, addressing a $5 cable that, if it were to fail, could take a production server offline. 

Another detail that is incorporated in a Technology Lifecycle Management Plan is monitoring subscriptions, warranties and license renewals that come due. Addressing these on a schedule prevents falling behind and finding out the support you expected isn't there.

Maintaining & Attracting Talent

Many small businesses are facing a once-in-a-generation problem of finding and keeping talent. Millennials are especially accustomed to “on-demand” technology and are quite sensitive to frustrations associated with outdated tech, slow internet connectivity and downtime. Supporting your technology equates to supporting your talent and avoiding turnover. When talented candidates see older equipment, they see inefficiency and may assume that either the company is struggling or that it is not the forward-thinking environment they are looking for.

Equipment Procurement and Disposal

A Technology Lifecycle Management Plan helps small businesses plan for a new equipment purchase, timing procurement with the best deals or the advent of newer models. This means the business is not buying under desperate circumstances, allowing choices that may permit an environmentally friendly choice and plan for disposing of the old equipment, including mobile phones.

For many small businesses, it makes sense to outsource their Technology Lifecycle Management to specialists like Roark Tech Services.


We have relationships with equipment vendors and can dispose of old equipment without incurring extra costs. We keep technology infrastructure and systems optimized for cost efficiency and help small businesses take a proactive approach to cost efficiency and help small businesses take a proactive approach to equipment maintenance, upgrades and disposal.

If your business suffered an unexpected equipment failure this year, contact us. Roark Tech Services can help you secure measurable cost savings, better understand your IT estate and receive the most out of your IT management.

If you don’t have an IT Partner that you can trust to give you the right support and advice, we’d love to help. Contact us!

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